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FAQ

What makes Inkarra different from other clothing brands?

We operate like that one shop in your neighborhood where the owner remembers your name and your mother's preference for certain fabrics, except we scale this intimacy through design that starts with stories not trends, using 220 GSM cotton that feels substantial like clothing used to before everything became tissue-paper thin, dropping limited collections that arrive like letters from friends rather than daily promotional spam, because difference isn't declared but felt in fabric that improves with washing, in cuts that accommodate real bodies, in prints that reference culture without caricature.

Our oversized fit flows like comfortable conversations that don't need perfect grammar, designed to drape rather than cling because bodies deserve space to breathe and move and change through the day like light changes through windows, which is why our size chart speaks truth about measurements while understanding that oversized means different things to different bodies, suggesting you choose based on how much room you want for stories to unfold between fabric and skin, with detailed measurements that account for Indian body types that international brands forget exist.

Limited drops happen like good restaurants that close when ingredients finish rather than compromise quality for demand, ensuring each piece carries the weight of intention not mass production, creating natural cycles where desire has time to build like appetite between meals, where owning becomes meaningful because not everyone will have it, where FOMO transforms into mindful choosing because missing one drop means waiting for the next story to unfold, understanding that scarcity creates value but artificial scarcity creates distrust, which is why our limits come from production capacity not marketing strategy.

Returns happen like conversations that need different words, accepted within 7 days if unworn like promises kept but paths changed, picked up from your doorstep because sending things back shouldn't feel harder than receiving them, inspected with the understanding that sometimes the idea of something differs from its reality like online dates versus actual meetings, refunded within 48 hours because trust moves faster than bank transfers, exchanged for different sizes when bodies surprise us with their dimensions, handled human to human because policies shouldn't feel like legal documents but agreements between people who understand that fitting rooms exist for reasons.

Wash cold like your grandmother handled silk, inside out to protect prints the way you'd protect handwritten letters from rain, dried in shade because direct sun fades stories like it fades photographs, ironed on reverse because good things deserve gentle handling, understanding that 220 GSM cotton actually improves with age like friendships that survive distance, softening without weakening, holding shape while gaining character, becoming yours through wear patterns unique as fingerprints, through fading that tells time better than calendars.

We reach every pin code India Post touches like democracy reaches villages, from metros where addresses have landmarks everyone knows to towns where directions include "past the old banyan tree," shipping free because distance shouldn't cost extra when you're already buying into our story, tracking every package like following relatives traveling home during holidays, ensuring arrival within 5-7 days or 2-3 if urgency demands express lanes, because everywhere in India means everywhere stories need to travel.

COD exists for genuine pin codes where trust builds through transactions completed at doorsteps, understanding that credit cards don't reach every pocket and UPI sometimes fails like network signals in basements, verified through systems that separate intent from fraud because small brands survive on cash flow not venture funding, available because we remember when buying meant counting notes and receiving meant checking before paying.

Collections drop like seasons arrive, without fixed dates but with signs you learn to read if you're paying attention, announced through channels where our community gathers like WhatsApp groups that actually matter, giving enough notice for decisions but not so much that desire dilutes, usually when stories accumulate enough weight to become collections, when designs feel ready not when calendars say quarters end.

Custom requests arrive like wedding invitations that need specific responses, considered individually but not promised universally because we're a design house not a printing shop, understanding that personal stories sometimes need personal expression beyond what collections offer, evaluated for feasibility without compromising the vision that makes Inkarra what it is, like restaurants that modify dishes within reason but won't completely change their recipes.

Updates flow through WhatsApp at +91-XXXXXXXXXX where messages arrive like notes from friends not brands, through Instagram where stories unfold in squares that capture process not just products, through email that respects inboxes by arriving only when there's something worth saying, building community through communication that assumes intelligence, that shares behind-scenes moments like sharing kitchen secrets with guests who appreciate cooking, because staying updated should feel like staying connected not staying marketed to.